Attending your appointment, coronavirus precautions and what to expect.

What to expect when attending your appointment.

Your therapist will...

• Check they are in good health before you arrive for treatment.
• Wash their hands or use hand sanitiser before treatment.
• Follow guidelines on the use of personal protective equipment (PPE).
• Disinfect non-porous materials, e.g. massage couch and equipment.
• Wash porous materials e.g. pillowcases, sheets and towels.
• Replace couch roll and other disposable materials.
• Ventilate the treatment room and reception area.
• Change their apron if needed.
• Wear durable, disposable gloves when cleaning the premises.
• Maintain social distancing before and after the treatment.

You will be asked to...

Prior to your treatment:

• Call on arrival and wait in your car until your therapist collects you.
• Complete a short COVID-19 consultation form.
• Contact your therapist and re-schedule if you have any symptoms of COVID-19, or if any person in your household is self-isolating.

At your treatment:

• Bring a bottle of water for your refreshment.
• Arrive at the agreed time and ensure social distancing before and after the treatment.
• Use hand sanitiser upon arrival.
• Follow guidelines on the use of PPE.
• Pay by card or other cashless method, where possible.

If you have any questions or concerns, please contact us.